About Recall - Document Management Services
1999 Brambles – a multibillion-dollar global support services company – brought together a worldwide network of information management companies under the Recall name. Today, Recall operates in 22 countries and 300 locations, providing over 80,000 customers with the latest solutions in outsourced document management. Recall brings you the strength of the global leader in the industry, helping you securely and strategically manage your information and critical business items throughout their entire lifecycle. Every process, every procedure, every solution is designed with you and your customer satisfaction in mind.
Here’s how we C.A.R.E.
Recall is committed to our C.A.R.E. customer service initiative, which covers four main criteria:
Consistency in the service we provide
Accuracy in storage, retrieval, backup or destruction of your information
Reliability in how responsive we are to what you need
Efficiency in every process and action
These are high standards that we will meet as your solution provider for the best in innovative information management.
You have our promise of the Perfect Order
Perfect Order is Recall’s promise to deliver the right items to the right person on time, every time. Every job is measured according to our results in performance and effectiveness – not just in technical terms, but in the quality of the service we deliver. Our service is continually monitored, with innovative service processes extending from offsite document management to the monthly status reports we provide to you. You’ll discover that Recall looks for world-class operational excellence in everything we do.
Global best practices – delivered to you
Having global experience means that you have solutions providers world-wide. That’s why you will find that many of our best practices and latest initiatives have come from our offices throughout the world. A new offsite document management initiative in Chennai… An innovative secure data storage solution in Brazil… Our Madrid operation finds a quicker way to retrieve securely stored documents… Atlanta confirms new technology for tracking… If these advances are proven as efficient and secure then Recall adopts and integrates them World-Wide- – delivering the highest standards in secure archiving services for you every time.
Our people and our community
While streamlining information processes, Recall has a continued commitment to the safety and well being of our employees and the communities in which we operate. That’s why Recall has established a Zero Harm policy that emphasizes ‘zero injuries and zero environmental damage’ as an integral component of our business. We apply industry best practices in Safety, Security, Health and Environment for our employees, contractors and the communities where we do business. Recall also relies heavily on our People to give us the edge. That’s why we hire the best people with a passion for quality, integrity and innovation. The industry is challenging and fast paced – and Recall’s team will not let you down.
To see our Occupational Health and Safety Policy, click here.
You can learn about our Executive Team at this link. Or you can view career opportunities at Recall, which includes document management, HR, Marketing, Operations by contacting our careers department.
